.Alerts & Notices
May 25, 2013
Bauer Financial 5-Star Rating
Bauer Financial - an independent research firm for banks and credit unions - has awarded us their highest rating, 5 stars. This rating of "superior" puts Adams Community Bank on Bauer Financial's Recommended Report. In addition to the capital ratio, other criteria are used to determine the BauerFinancial™ Star-Rating. Some of these include but are not limited to: profitability/loss trend, evaluating the level of delinquent loans, chargeoffs and repossessed assets, the market versus book value of the investment portfolio, regulatory supervisory agreements, the community reinvestment rating (CRA), historical data and liquidity.
May 18, 2013
WARNING! Possible Online Banking Phishing Campaign
It has been reported that when visiting Adams Community Bank website and/or signing on to Adams Community Bank online banking certain users have received a request to take a survey.This survey is not from us. Do not take it or click on any of the links. If you already have taken the survey, please contact us immediately at 413-743-0001.
WARNING! Active Spearphishing Campaign – Citibank Spoof
We would like to make you aware of an email originating from firstname.lastname@example.org and email@example.com with a subject of “Merchant Statement” as the carrier of a .docx (Microsoft Word) attachment that may contain malicious code. The attachment currently takes the format “Statement ID 1111-111-111-1111.docx” (numbers may vary). At this point in time, antivirus/anti-malware detection available from security vendors has been limited. Use caution if receiving any attachments originated from these e-mail addresses or from any sender that you do not know is a reliable source. If you have accidentally opened such an attachment contact your IT consultant.
The Berkshire Eagle has a write up that area residents have been receiving mail regarding getting a copy of their deed for $83.00. This document can be purchased for $1.00 from the Registry of Deeds.
Debit Card Fraud Alert
Customers have reported receiving phone calls and text messages that their debit cards have been deactivated. This message tells them to call 413-769-2925 and leave a message with their account details. Please be aware that this is a scam which is trying to lure you into giving your account information. Adams Community Bank would never ask you to call a recorded message and leave this vital information. If you receive this call or text message, please notify one of our customer service representatives immediately.
Utility Scam Alert
National Grid is warning customers about a new, nationwide utility bill scam that claims the federal government will pay customers’ utility bills through a new program. No such program exists, and customers who may be solicited should notify local law enforcement officials to investigate.
Customers have received solicitation through phone calls, door-to-door and online asking them for their social security number and bank routing numbers. Then customers are given fake account numbers to pay their bills. These are fraudulent account numbers and are not accepted by National Grid to pay customer bills.
National Grid reminds its customers that to ensure confidence and security during service calls at homes and businesses, all National Grid employees are required to carry company photo identification. Most, but not all National Grid employees also travel in clearly marked National Grid vehicles when providing service to residences and businesses.
The company reminds customers to always ask to see the National Grid company ID badge of anyone who says they are from National Grid. If you are in any doubt as to whether an individual is a National Grid employee, tell the person to wait outside and call the National Grid customer service number to confirm. Customers in New England can call 1-800-322-3223.
Internet Explorer Security Vulnerability Alert
Internet Explorer has reported a serious, security vulnerability with its software. If you visit a malicious website designed to take advantage of this vulnerability, a hacker can take over your PC. Until Microsoft issues a security patch to fix this vulnerability with Internet Explorer, it is recommended that you download and use another web browser such as Firefox or Google’s Chrome.
Vishing Scam Alert
There have been numerous reports regarding a wide spread vishing scam using a local bank's name. The scam is a phone call notifying individuals that their debit card is being deactivated. In order to activate it, you are instructed to press 1 followed by a request for your PAN# and expiration date. ACB would NEVER ask for your PAN # over the phone or via email or generate this type of automated message (nor would any other financial institution).
Adams Council on Aging has alerted us that a new scam is targeting our elderly. It is a letter that appears to be from Medicare addressed to our senior citizens. This letter states that a system error occurred and they were not billed their monthly premium invoice. Do not pay this invoice. We advise you to contact your council on aging office or Medicare directly.
Fraudsters are sending text messages to consumers pretending to be from Kohl's. The message says you have won a gift card and you need to enter your card info. This is a scam!
Fraudulent Publishers Clearing House Email
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the Publishers Clearing House that make reference to the FDIC.
The e-mails inform the recipient that he or she is the winner of a large cash prize and instructs themto obtain a Check Insurance Certificate from FDIC. The e-mails state the FDIC will be requesting a fee of $1,000.00 to provide the Check Insurance Certificate. The e-mails state that the recipient is to write to the FDIC via e-mail for instructions on how to send the requested fee. A fraudulent phone number and e-mail address are provided.
The FDIC does not issue anything called a Check Insurance Certificates. These e-mails are fraudulent and were not sent by Publishers Clearing House or the FDIC. Recipients should consider the intent of these e-mails as an attempt to steal money or collect personal or confidential information from the recipient. Recipients should NOT, under any circumstances send funds as requested or provide any personal financial information through this media.
If you receive a phone call or email message and it asks for your account number or Social Security number, it is a scam. Don't provide this info!